HOW TO BE A GOOD LEADER

• Remember: leadership skills and techniques can be learned. You don't have to be a natural leader. Very few people are.
• Care for your team. That means knowing what matters to each member: their health, their partner, their children, their relatives, their interests, their hopes, their fears.
• Stay close to your team. At some point, every day, walk around the office and say "Hi" to everyone who works for you. If you're not in the office that day, call and see how people are. This gives you a chance to enquirer or encourage and gives them an opportunity to raise issues or make suggestions.
• Meet your team. Regularly - daily, weekly or monthly, depending on your place and type of work - have meetings of all the members of the team. Keep these meetings short, focused and action-orientated. Make sure every member of the team contributes in some way and acknowledge that.
• Train your team. Every team member should have at least two days training a year. Newer and more senior colleagues should have more. If they don't ask to go on training sessions, suggest some suitable courses.
• Grow your team. Through varied experience and regular training, you should be developing each team member to be more and more confident and more skilled.
• Inspire your team. Consider making available a motivational quote or story every week or month [for lots of good quotes click here].
• Celebrate with your team. This might be a personal event, such as a member's birthday or anniversary, or a professional occasion, such as completing a project or winning oa contract.
• Socialise with your team. Have lunch or an after-work drink with them, especially when a member has a birthday or there's another reason to celebrate.
• Set objectives for each team member. As far as possible, these objective such be SMART - Specific Measurable Achievable Resourced Timed.
• Review the performance of each team member. At least once a year - at least quarterly for the first year of a new team member - have a review session where you assess performance, give feed-back and agree future objectives and training.
• Thank constantly. The words "Thank you" take seconds to say, but mean so much.
• Praise constantly. The words "Well done" take seconds to say, but will be long remembered and appreciated.
• Communicate constantly. Don't assume that people know what you're doing, still less what you are planning or thinking. Tell them, using all the communication tools to hand: team briefings, electronic newsletters, organizational newspapers.
• Eliminate. Too often we do things because they've always been done. Life changes. Consider whether you could stop doing certain things altogether.
• Delegate. You don't have to do everything. Develop your team members by training them to do more and trusting them to take over some of the things you've been doing.
• Empower. A really effective leader sets clear objectives for his team members, but leaves detailed implementation of these objectives to the discretion and judgement of individual members of the team. As Second World War U.S. General George S. Patton put it: "Don't tell people how to do things. Tell them what to do and let them surprise you with their results”.
• Facilitate. A confident leader does not try to micro-manage his team, but makes it clear that, if team members need advice or assistance, he is always there to facilitate and support.
• Be on time. Always start meetings on time and finish them on time. Natural breaks keep people fresh. Short meetings concentrate the mind.
• Be seen. Don't just talk the talk, but walk the walk. So visit each unit or department for which you are responsible on a regular basis. Don't do this unannounced - you are not out to undermine other leaders or catch out staff. So arrange with the unit leader or departmental head when you'll visit and ask him or her to walk round with you.
• Make time. Managers are often very busy and this can deter people from approaching you, so make time for people and be approachable. People will appreciate you taking five minutes out of your busy schedule, especially if you act on/listen to what they say.
• Really listen. Many of us - especially those who think they are important - don't really listen, but instead think about what they're going to say next. Give the person speaking to you your full attention and really take on board what they are saying. [For more detailed advice on listening 
• Accept honest criticism. Criticism is hard to take, particularly from a relative, a friend, an acquaintance or a stranger - but it's a powerful tool of learning. Above all, assess criticism on merit, without regard to its originator.
• Think strategically. The doers cut a path through the jungle; the managers are behind them sharpening the machetes; the leaders find time to think, climb the nearest tree, and shout "Wrong jungle!" Find time to climb the trees.
• Have a mentor or buddy, someone doing similar work in the same or a similar organization with whom you can regularly and frankly discuss your progress and your problems as a leader.
• Have a role model, someone who can inspire you to be a truly great leader. If you can't find one, study Jed Bartlet as the American President in any episode of the television series "The West Wing".
• Constantly revisit and review these tips. In his seminal work, "The Seven Habits Of Highly Effective People", Stephen Covey puts it this way: "Sharpen the saw".
• Plan your succession. You won't be there forever and you may not be in control of the timing and circumstances of your departure. So start now to mentor and train at least one colleague who could take over from you. 

How to Be a Good Friend

1. Be Real 

Are you trying to be friends with someone to be accepted into a certain clique, or because you'd like to get to know someone else that he or she knows? That's not friendship, it's opportunism. Every new person you meet has the right to be accepted (or not) on his or her own merits, it's better to just be yourself than let anyone else influence you into being someone you are not. And you should fill their brain with good things. Remember, it's better to be hated for who you are, than to be liked for who you aren't.

2. Be Honest

  A dishonest person has no chance of having true friends. Keep your promises; do what you say you are going to do, and most importantly -- don't lie! Lying is when you say "Okay, I will...", but you never do: people will eventually figure you out. If you have found yourself lying about doing things -- then not trying to keep your word -- admit how you felt, as well as how you may think that he or she might have felt (Explain that you were second-guessing that you felt like you had to say "Yes..." -- rather than trusting your friendship and just saying "I can't." -- or "I don't know when I'll have time..."). Be dependable

• If you know you were at fault for the whole dilemma, own up. Simply talk about it, hope your friend will forgive you. They'd most likely appreciate it in the future, to look back and say, 'Wow!' I've had an amazing friend by my side. But, if you are changing, flip-flipping and undependable -- that feels like you were not a good friend ("Sincerity" may be comforting -- and insincerity: "just a lie." But, depends on your motives and what was intended.).

3. Be Loyal 

If your friend tells you something in confidence, don't talk about it to anyone else. Don't discuss your friend behind his/her back except when it involves the other person, and you won't just make it worse. Nobody likes a gossip or backstabber. Never say anything about your friend that you would not really want to repeat face to face. Don't let others say bad things about your friend until you've had a chance to hear your friend's side of the story. If someone says something that shocks you and doesn't seem like a thing your friend would do or say, then

• respond as, "I know him/her, and that just doesn't sound right. Let me talk to him/her, find out his/her perspective on this. If it turns out to be true, I'll let you know. Until then, I would appreciate it, if you didn't spread that around, because that might not be what was really meant or intended..."
• But, you can't play both sides of a game or of the fence. Agree with one -- or the other -- not with both sides! But don't accuse either one without a real reason.

4. Be Respectfull 

Things you and your friend discuss should be treated with care - your friend is not sharing this information with just anyone, and may not want to. She shared it with you - and only you, as far as you know. Example: If your friend doesn't want to name her crush, don't push her into it. If she has named her crush, don't tell anyone else. This is just common courtesy anyone and everyone deserves the expectation that you will keep confidences.

5.Watch out for your friend. 

If you sense that s/he is getting too drunk at a party, help him or her to get away from the alcohol. Don't allow your friend to drive drunk - take his or her keys and/or drive your friend home personally. If your friend begins talking about running away or committing suicide, tell someone about it. This rule overrides the "respect privacy" step, because even if your friend begs you not to tell anyone, you should do it anyway. Suggest a help line or professional to your friend. Talk to your and your friend's parents or spouse first (unless those were the ones causing the problems) before involving anyone else.

·  6

Pitch in for friends during times of crisis. If your friend has to go to the hospital, you could help pack his or her bags; if her/his dog runs away, help to find it, if he/she needs someone to pick him/her up, be there. Take notes for your friend in school and give homework assignments when you know that one is absent and sick at home. Send cards and care packages. If there is a death in his/her family, you might want to attend the funeral -- or cook and take a dish or a meal over to your friend. Care about your friend enough to help him or her open up and let the tears roll. Give a tissue and listen. Really listen openly. You don't have to say anything, just don't be too upset by hearing sadness or anger, or deep grief. Stay calm and reassuring.

·  7

If your friend is going through a crisis -- don't say: "Everything is going to be all right." -- if it's not going to be. This goes right along with keeping it real. It's hard not to say that sometimes, but false reassurance can often be worse than none, and it may undermine your friend's ability to get through the crisis as well as one might. Instead, tell your friend that "Whatever you decide or need, I am there for you." If the need is to talk: talk; if it's to sit quietly: sit there. If the need is to relax and get your minds off of things, offer to take in a movie or concert "together." Give a sincere hug, if you are friends -- not strangers, after all. Stay honest, but upbeat and positive. Even a stranger would appreciate a sincere word or possibly a gesture of a "quick" hug, or a hand rubbed across the back for just "a moment," but don't overdo it.

8 Give advice, add perspective. 

Don't judge your friend, but do advise to stay out of dangerous situations where one may harm oneself or others. Tell him/her how you perceive his/her situation, and what you might do in the same circumstances. Don't be offended by one listening to your advice and then deciding to ignore it. Your friend must make his or her own decisions. Avoid saying "You should...". That may feel like you are imposing "shoulds" upon your friend.

·  9

Give your friend space. Understand if he/she wants to be alone or hang out with other people. Allow it to happen. There's no need to become clingy or needy. Friendship doesn't require that you always have to be paired together. Allowing one another the time to hang with other friends gives you much-needed breathing room, and allows you to come together fresh and appreciating each other even more.

·  10

Never make a promise you know you can't keep. Good friendship is based on trust - if you break a friend's trust, the friendship may be very hard to salvage. Of course, if you have made a promise and planned to keep it, but circumstances beyond your control conspire to prevent it, let your friend know as soon as you find out. Don't wait until 15 minutes after you were supposed to arrive to call and say, "gee, I'm sorry." Instead, a quick call to say, "Hey, I know I promised to help you with whatever it is, but my mom is telling me we are going to my aunt's for the weekend, and leaving tomorrow just after school - that means I won't be able to make it. I'm so sorry. Can we reschedule?" That's just honoring the fact that your friend is counting on you, and respecting the fact that, given a little notice, your friend might just be able to get someone else to help with whatever it was - or not, whatever. But at least you won't be hanging your friend out to twist in the wind.

·  11

Listen. you don't have to agree -- just listen to what is said. Make sure to stop talking to listen -- so you are not just running your mouth. Some people don't really find it interesting listening to someone talk about your/their feelings 24/7. If you're monopolizing every conversation with your feelings, the friend isn't getting anything out of the relationship (Don't sigh and groan like the world is against you. Seek help elsewhere and try to stop being paranoid.). Invite sharing hearts with you as often as you would share your heart -- but not so you have a monopoly on the friends time or have some juicy gossip or a cut down like to do to "teach a lesson" to your friend. A long or hard lesson may not be practical or appreciated at all.

·  12

Don't be selfish. Grabbing, stealing, envying and/or begging are big No's in the rules of friendship. The friend will soon get tired of this and eventually move towards more self-less people who are willing to give the same as one gets, but a good friend will not demand it, yet one might mention being tired of it. Even if you are a total wreck -- don't expect constant sympathy.

·  13

Share. As before, if you have a selfless friend, that always expects something back; try to accommodate. That's if one doesn't make it too obvious, like begging or envying. This does not mean giving large or expensive presents. This can just mean being there when you are needed. If you already gave a lot of your time, then that gift is probably in appreciation for that... and so, don't feel obligated to make an equal gift in that kind of case. Just say thanks, "That's nice." No gift would be expected that way.

·  14

Don't expect, demand or abuse generosity or "wear out your welcome." When your friend does something nice for you, then reciprocate quickly. Money isn't, or doesn't have to be, an issue.

• Don't compare labels, prices, size and value.
• Don't let your friend pay every time you go out, even if it's offered. Don't help yourself to things at your friend's house without asking, unless you are willing and that is desired -- and practiced at your house in turn.
• Go home when it seems like the time is right; don't be like furniture. Reach for the door knob and say "Bye." turn the knob, leave... No one wants to be friends with a moocher or to feel used.
• If you borrow something from a friend, take good care of it and then return it without being asked.
• If you end the friendship then you should return any special gifts bought for you, especially if gifts were under false pretenses. Like: "Friends forever." but you were only pretending to be a friend. It's proper etiquette; act in "good faith."

·  15

Live by the golden rule. Always treat a friend as you would want to be treated. If you don't -- there will be repercussions. Don't do or say anything that you wouldn't want done to you. Be there through thick and thin as long as that is how you feel as a true friend. Don't begrudge everything as a favor that has to be repaid immediately.

• Don't use your friends as a measure of your worth! You have value.
• It's not measured by a gift or a token like a card or a trinket...

·  16

Don't be presumptuous. It shouldn't be called friendship -- if it is "Tag you're it! See ya later until you pay me back..." That is being self centered and not a good friend.

·  17

Apologize and forgive and don't hold a grudge; stop playing games like:

• "I called last; so, I won't call again until I get a call-back."
• "No more! I'm through!" -- if you feel easily slighted, that's being paranoid.
• Don't say: "It's not my turn... I did a favor last." That's holding a grudge like a self-centered person: Be nice! Be friendly...

·  18

If you miss an event like their party, apologize to them and offer to make it up to them. To some people, a birthday party is something that can hurt them if you don't come.

·  19

Don't over spoil your friend, especially if she's never (or hardly) done anything for you. It shows you are desperate and you will definitely regret it later.

labels: Rezza Dewintha

3 Tips to Increasing Creativity

Have you heard the "Think so shall it be" saying. Well it's true. Your subconscious listens very attentively. If you tell yourself "I can't" aloud or internally, then well you guessed it. You won't. When pressed with a problem to come up with a creative solution and you immediately tell yourself "I can't do that" try "In the past I have had a challenging time doing this however I am learning to take a more creative look at things now". Or something along those lines. Your subconscious will start to take down the road block that you mentally created and in time, you will open up. Allowing more room for a creative outcome rather then the wall you have encountered in the past.

10 Tips to Help You Ace Your Final Exam

These Tips Are Proven to Work

Before you know it, it will be time to take your final exam in your college courses.  The final exam can be very intimidating.  I know that if I’m not prepared, I’ll sit there and think, “Oh,

 God!  I can’t even remember my own name.”  This happens to several people.  The brain just shuts down and you begin to panic.  The final exam can cause many to lose sleep.  But, what if you could sleep peacefully the night before the final exam, rather trying to cram several months worth material into your overly tired brain?  Here are ten tips to help you ace your final exam.


1.    Start studying at least one week before the final exam.  To ace your final exam, you must spend several hours studying, but this doesn’t mean studying all night before the final exam.  This never seems to work anyway.  But, if you spend an hour each night for a week before the final exam, you’ll slowly take in the information and remember it. 


2.    Read all of the assignments when they are assigned.  Reading ten chapters worth of material the week before the final exam will not work.  In order to ace your final exam, you must read the material when your instructor assigns it.  When you try to read all that material in one week, before your final exam, it’s simply too much to take in.  You must be able to remember this material in order to ace your final exam.


3.    Memorize important information.  If you pay attention in class, your instructor will, more than likely, mention pieces of information and say that they will be on the final exam.  Write these down and memorize them.  If you want to ace your final exam, pay attention to any piece of information that seems important.  When reading a chapter in your textbook, highlight anything that even sounds like it might be on the text.  The final exam will, more than likely, be just like the midterm you took earlier in the semester.